...uter, and watched it slowly go through the motions of boot- ing up. My cousin sidled next to me, and I mentioned I still had not received my refund. She eclaimed, "Oh, haven't you?" Then she asked, "Are you sure you paid?" I silently showed her the detailed receipt, probi v v ng that I had indeed paid her $140. "She / examined the piece of paper then asked, "Are you sure you